Wish My Dream Trip is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the site, express an interest in obtaining information about us or our products and services, participate in activities on the site, or otherwise contact us.

The personal information we collect may include:

• Name, email address, phone number, and mailing address
• Date of birth and nationality
• Passport and visa information (for international travel)
• Payment information (credit/debit card details)
• Travel preferences and special requirements
• Emergency contact information
• Feedback and correspondence

We also automatically collect certain information when you visit, use, or navigate the website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website and exit pages

2. How We Use Your Information

We use your information for various business purposes, including:

• To process your travel bookings and reservations
• To communicate with you about your bookings and travel arrangements
• To provide customer service and support
• To personalize your experience and improve our services
• To send you promotional materials and updates (with your consent)
• To process payments and prevent fraudulent transactions
• To comply with legal obligations and resolve disputes

3. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services (hotels, airlines, transportation companies, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly consent to sharing your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure server infrastructure and firewalls
• Regular security audits and updates
• Restricted access to personal information
• Employee training on data protection

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typically, we retain information for:

• Active booking records: During the travel period plus 7 years for legal compliance
• Marketing preferences: Until you withdraw consent
• Payment records: As required by financial regulations

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request copies of your personal information
• Right to Rectification: Correct inaccurate personal information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Limit how we process your information
• Right to Data Portability: Obtain and reuse your information across services
• Right to Object: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided in Section 9.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Contact Us

If you have questions or comments about this privacy policy, please contact us at:

• Email: privacy@wishmydreamtrip.in
• Phone: +91 92033 10290
• Address: Sihauta Bangra, P.s Maharajganj, Siwan, Bihar (841238)
• Mailing Address: Wish My Dream Trip, Privacy Department, Sihauta Bangra, P.s Maharajganj, Siwan, Bihar (841238)

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take appropriate steps to ensure your data is treated securely and in accordance with this privacy policy.

12. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our DPO using the details above.